Refund policy

We want you to be happy with what you ordered. If an item arrives damaged, defective, or significantly different from its description, email us within 14 days of delivery with photos of the issue, and we'll arrange a replacement or refund.

Because our products ship from international fulfillment partners, we're generally not able to accept returns for change-of-mind purchases. Please review the product description and photos carefully before ordering. Any exceptions are noted on the individual product page.

Approved refunds are issued to your original payment method within 5-10 business days.

Orders can be cancelled for a full refund within 12 hours of purchase, before they've been sent to our fulfillment partner for processing. Once an order has shipped it can no longer be cancelled, though our damaged/defective policy above still applies.

Questions? Contact us with your order number and we'll help.